Lang's Chocolates -
Terms & Conditions
Please note:
Upon ordering, customers agree and will be deemed to be
bound by these terms.
Terms of Payment:
All payments must be made prior to shipment; Visa and
Mastercard accepted.
COD's: No COD
orders will be accepted.
Checks and Money Orders Accepted; all checks will be
held for 10-days for clearing prior to shipping.
Minimum Orders:
$300 By Full Case Only.
Small Package Freight
Charge: All Shipments over 200
pounds can be shipped UPS 100 weight. Otherwise the best
shipping method will be chosen; Lang's Chocolates is not
responsible for inside delivery charges. Shipping charges
will be added and prepaid.
Truck Shipments:
All orders all FOB Factory. All Truck shipments are sent freight
collect and you are responsible for payment on delivery.
If you are unable to pay at point of delivery you can make
arrangements in advance with the freight company. WE DO
NOT PREPAY TO ANY CONSOLIDATOR. You may select the
freight company and we will try to comply with your request
if possible. Our responsibility ceases once the freight
carrier accepts the shipment from our factory. Please check
shipments immediately for any damage / shortage and be sure
the driver notes discrepancies on the freight bill. File all
claims with the trucking company which delivered your order,
Do not deduct the cost of the item(s) from your invoice. The
freight company will reimburse you for the value and freight
of the claim
Warm Weather Shipping:
A charge of $8.00 per case is applied for insulated cases
when needed at the discretion of Lang's Chocolates
shipping department. Express shipping will be used to limit
transit times, Lang's Chocolates also reserves the right
to ship via refrigerated truck.
Return Policy:
No Merchandise returns of any kind without authorization
from our Customer Service Department. This authorization
must be obtained within 72 hours of receipt. DO NOT ADJUST
CURRENT INVOICES - a credit will be issued when
discrepancy is resolved.
Deductions:
Invoice Deductions must be authorized by our customer
service department within 72 hours of receipt of
merchandise. Without this authorization deductions will not
be acknowledged and payment in full is expect.
Legal Fees:
All legal fees associated with invoices turned over for
collection will be the responsibility of the customer.
